Uploading files after placing an order

After you place an order, you are able to upload the necessary files required for your project to be printed. You may upload up to six files, though in most cases, you will only need to provide one or two files, typically for the front and back designs of your project. However, certain specialized products or finishes may require additional files to ensure proper setup and high-quality results.

Important Notes:

1. Additional Charges: Ensure that your files are print-ready. If uploaded files require adjustments or are not formatted correctly, additional charges may be incurred for file correction services. This includes addressing issues such as improper bleed, incorrect resolution, unsuitable color profiles, or layout problems.
2. Potential Delays: Files that are not print-ready may also result in delays to the production timeline. Ensuring your files meet the required specifications will help us process your order promptly and avoid setbacks.
3. File Naming for Efficiency: To streamline the production process, please use descriptive labels when naming your files, such as "-front", "-back", "-mask", or "-die-line". For example:
   • BusinessCard-Front.pdf
   • BusinessCard-Back.pdf
   • Flyer-SpotUV-Mask.pdf
     Clear file naming conventions can greatly expedite the review and setup stages.

File Requirements by Product Type:

• Spot UV or Foil Stamping: A mask file is required to define areas for Spot UV coating or foil stamping.
• Custom Die-Cuts: Provide a die-line file to indicate the cutting path for custom shapes.
• Multi-Page Layouts: Ensure files for booklets, catalogs, or other multi-page products are correctly formatted with individual pages or spreads in the proper sequence.
• Other Configurations: Products with unique specifications may require additional files or instructions.

To make the process easier, we offer downloadable templates for each product type. These templates are available on a per-product basis and include detailed specifications such as bleed, safety zones, trim lines, and guidelines for special finishes. Using these templates will help you determine the exact files needed for your project and ensure they are formatted correctly for printing. Access the templates on our website under the product-specific pages.

General Guidelines for Print-Ready Files:

1. File Format: Accepted formats include PDF (preferred format), JPEG, TIFF, or EPS.
2. Resolution: Files must be at least 300 DPI to maintain high print quality.
3. Color Mode: Use CMYK color mode to ensure accurate color reproduction.
4. Bleed and Safety Zones: Include bleed margins and follow safety zone guidelines to prevent trimming issues.
5. Fonts: Convert all text to outlines or embed fonts in your file.
6. Size and Orientation: Double-check that the file dimensions and orientation align with your project specifications.

If you're unsure whether your files meet these requirements, our support team is available to help. Providing accurate, properly formatted files will not only help you avoid additional charges and delays but also ensure a smooth production process and a polished final product.